I applauded them
I applauded them for having the urgency of wanting my business. They were very professional and organized with their scheduling. Tech arrived on schedule and called first to inform me of his arrival. This would be the second time in 5 years that I had broken springs. The tech informed me that the current spring is a oil based spring that do not last very long. He installed a lifetime warranty spring that did cost more from my last installation from another company. Since it broke so soon, maybe that is why it was cheaper. Installation was quick and prompt and the tech also took the time to look for a coupon before the installation. I never had repair tech do that before. Thanks for your service! ~Andrew N.
Our technician was fantastic
Our technician was fantastic. He was very articulate in explaining the issue, the time it would take and the steps he would take to fix the door. He also gave me some recommendations on maintenance and lubrication as well as a timeline for the next possible service. Thank you! ~Purnima K.
My garage door broke on a Saturday night
My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. I googled garage repair in my area and called the one that said 24/7 repair service. The first two businesses were closed and not 24/7. I was very happy when THIS company was the real thing. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. When I asked when I could schedule to have the other repairs done, he stated he could do everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again. ~Joyce N.
No wasted time
I had a difficult garage door opener issue and the tech didn’t blink an eye. He adjusted what could be adjusted and fixed another issue with the door not quite closing. No wasted time and then he was done. He communicated well during the process and I appreciate someone telling me what was going on. ~John T.
I needed a repair quickly
My garage door broke and I needed a repair quickly. They came out the same day and did a great job! The repairman was friendly and informative. ~Tricia E.
Service the day after Christmas!
They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers and showed me how to put a new controller through the “Learn” process if I decided to add a controller later. I gave a five-star rating because it would not let give a six-star rating. I highly recommend them to anyone! ~Donald B.