Neighborhood Garage Door Service

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Can I Open My Garage Door When The Power is Out?

Your Neighborhood Garage Door Repair team has some advice to help you if you can’t get your garage door to open. You know it’s coming. That day when you need to get out of your garage but your power is out so your garage door opener won’t operate. You’re stranded in your home until the power finally returns. How do you get out of your garage? Here are some steps that will help you to get on with your day.

If Your Garage Door Won’t Open

First, check your garage door system over to make sure you are dealing with a power outage. You don’t want to assume it is a power outage. If your door has a broken spring you don’t want to try to open your garage door manually.

Your garage door must be in the down position.

If your door is not in the down position you risk of the door dropping due to its weight. That could be disastrous as well as dangerous. An unexpected dropping of the door could drop any person or anything that is in its path. It could also break your garage door, so it’s something you don’t want to do.

Look above you to find the Emergency Cord Release. 

This is a red cord that is hanging from the trolley bar (the bar that moves your door up and down). Grab hold of the red cord and pull down. This will disconnect the trolley taking the pressure off the door. You can now safely move the garage door manually.

Grab your garage door at the bottom and lift it.

If the door won’t move, pull the red emergency cord one more time to make sure it has disengaged the trolley. If the door will still not open you may need to get another person to help lift the door or call a professional to help you.

Hold open the door.

Have someone hold the door open or prop something under the garage door tracks to hold the door up. Move your car in or out of the garage. Then safely move the garage door back down. Once power has returned, go back to the red emergency release cord to re-engage the trolley.

There should be a loud click when it is re-engaged.

Your door should now work. If the chain or belt is moving but the door is not responding try the emergency release one more time. The trolley probably did not re-engage. If that doesn’t resolve the problem give us a call for help.

If You Need Help, Give Us A Call

Your Neighborhood Garage Door team is here to assist you with your garage door. If you can’t get your door to open manually, or you’re unable to lift it, we have team members that can help you. We look forward to helping you in your time of need. We’ll be right over to get your door open so you can get on with your day.

Give us a call now so we can come out and help you.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers