Neighborhood Garage Door Service

"Over 1800 Happy Customer Reviews!"

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Affordable Garage Door Repair
in Your Neighborhood

Sunday's Offer - $200 Off New Double Garage Doors

Sunday's Offer – $75 Off Any Garage Door Repair

Sunday's Offer – $125 Off Any Garage Door Opener

What Causes a Garage Door To Come Off Its Tracks

Have you ever noticed the way your garage door moves along its tracks during opening and closing cycles? Located in the center of your garage, the garage door tracks play an important role in the function of the entire assembly. If the door falls off the tracks at any time, it not only becomes dangerous but also difficult for the door to function.

How Does A Door Come Off the Tracks?

A garage door can come off the tracks for many reasons. Here are a few of the most common reasons.

Heavy Objects Against The Door

Accidental force against the door will cause the rollers to come off the tracks. This could be caused by winds, another vehicle, or any heavy furniture. The impact may cause the door to come completely off.

Unaligned Tracks

Just like all machinery, over time, the tracks experience bending or warping. If this happens, the rollers will come off the track. This may occur from overuse of the door.

Worn Out Rollers

Depending on the frequency of use, the rollers will wear out over time. They will decrease in size and will not be able to stay on the tracks. This can happen to one or both sides of the tracks.

Cables Are Damaged

The cables act like a safety net in case your door were to fall. The cables and springs work together to create the tension your door needs to suspend. However, if the cable is damaged and breaks, the door’s weight becomes unbalanced and the door may jump off the tracks.

Nuts And Bolts May Be Loose

This may occur for many reasons, particularly from frequent use. If even the smallest nut, bolt, or hinge is loose or missing, the door may slide off the track.

What If Your Garage Door Comes Off the Track?

If this happens, call our emergency services right away. We do not encourage you to repair the door yourself. In order to maintain safety, do not try to move the door at all.

This is not only dangerous for you, but also for your assembly. Moving the door could cause further damage to other parts of the system. Our experienced technicians will be able to determine the issues and repair them right away for you.

What If The Door Frequently Comes Off?

If your door continues to experience this issue, let us know immediately. Our technicians will let you know if there are additional repairs to be made to prevent this problem. For your safety, be sure not to wait to contact us for repairs.

We will realign the tracks and inspect other parts of the system that may be causing the issue. If your rollers are severely worn, they will be replaced as well.

Let Us Help You

Call Neighborhood Garage Door Service of Dayton, OH if you are having trouble with your garage door tracks. We will carefully align them for you and address any other issues with your door. We want your garage door to function properly.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers