There are a lot of reasons that can cause your garage door opener to stop working. The team here at Neighborhood Garage Door Repair has a few things you can try to figure out what’s going on. Also, we’re happy to come out and look at your opener and give you a solution if you need us to troubleshoot.
The Remote Isn’t Working
If you press the button on your remote and the opener doesn’t work, but it works when you press the wall mount, then it is likely your remote. Try changing the batteries in the remote to see if that’s the problem. Otherwise, you may need to pair the remote and opener to each other.
In order to pair the two, you will need to take the batteries out of the remote and unplug the opener for 30 seconds. Then reconnect the power sources to the two and it should pair to one another.
The Opener Needs a New Circuit Board
After you check the power supply on the opener and remote, but it still isn’t working, check to see if you’ve tripped a breaker. If it is obvious that the opener has a reliable power supply, it could mean that it needs a new circuit board.
Our professional team can tell you whether or not you need a new opener or if the circuit board can be replaced. We’ll give you the guidance you need to make a good decision.
The Door is Disconnected From The Trolley
Press the button on your remote or the wall mount and listen to the opener. If you hear it running, but the door is not working, that means it is disconnected from the trolley. When you pull the emergency release cord, it disconnects the two. It should automatically reconnect after you hit the power button one time. Once the trolley goes to the end of the track, it is supposed to pick the door back up. Hit the button again and see if it opens the door.
The Door Opens and Closes But Not All of The Way
Maybe your door is opening and closing, but there is a gap. If that’s the case, the opener needs to be adjusted. There are two dials or knobs that are located on the side of the opener. One of the controls tells the door how far to open and the other controls the door when it closes.
When you are making adjustments to the opener, you need to do a little at a time. A quarter of a turn is equal to a few inches. Make small adjustments and then check to see how much it affects the door.
Get in Touch With Our Team Today
When you need a professional to come out and look at your opener, get in touch with the team at Neighborhood Garage Door right away. We have staff that are ready to take your call. If you have a garage door emergency, we are on call 24/7.
Call us now so our team can help you. We look forward to hearing from you.