Neighborhood Garage Door Service

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Affordable Garage Door Repair
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What do I do When My Garage Door Cables Break?

house with a garage door

Did your garage door cable break? If so, the team here at Neighborhood Garage Door Repair put together what to expect and what to do next. We know how frustrating it is when a part breaks, that is why we are always available to help you.

Where is the Garage Door Cable Located?

Garage door cables are usually made from galvanized wire. You should have two cables that are attached to the bottom of the door. One is attached on one side and a second on the other side.

What Does it Do?

The cable has two functions. For one, it acts as a counterbalance to the garage door springs. Garage door springs wind up and create tension. This tension takes the weight off the door to make it easier for the opener to pull it open.  

Secondly, the cables are used as a retaining cable. It’s used in conjunction with extension springs. They keep the extension springs from flying off the door in the event they break.

How Do They Break?

There are a few reasons that can cause your cables to break. For one thing, they move every time you open or close your door. They can wear out and break from general use. Some things can accelerate the wear and tear such as:

  • Faulty bearings in the pulley system
  • The cable rubs against other hardware
  • It’s too loose or too tight
  • Rust forms on the metal

Worn cables will eventually break and keep you from being able to use your garage door.

What to Do When Your Garage Door Cable Breaks

We highly recommend that you do not replace the cable on your garage door if you are not a professional or experienced with doors. Since it is under pressure, it can cause harm to you or your property. Do not use your door until one of our professionals comes out to make the repair.

When your cable breaks, call the team here at Neighborhood Garage Door Repair. Our technicians are qualified to work on any type of garage door. We’ll be able to come out and make the repair right away.

Should You Replace Both Cables?

One question we often get is should you replace both cables if one of them breaks. We think it depends on the circumstances. Ideally, it would be better to replace both, because then they will both be as strong as the other side. However, if you have recently replaced one of the cables or had both cables installed brand new, but one broke, then you will not want to bother.

It is best to have one of our professionals check out the good one and determine if there are signs of wear. If they see rust or fraying, the cable needs to be replaced right away.

Call Today For Repairs

If your cables are broken, call the team at Neighborhood Garage Door Repair. We are happy to come out and make the repair no matter what time of the day it is. Call us now so we can help you out.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers