Neighborhood Garage Door Service

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Affordable Garage Door Repair
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What Should I Do If My Garage Door Is Off Its Track?

garage door tracks

Your Neighborhood Garage Door Repair team has some advice that will help you when your garage door jumps out of its track. If you can catch it in time, you have a good chance of putting it back in its tracks without damage to the door!

Garage Door Off Its Track?

If you see your garage door has jumped out of its tracks, immediately stop using the door. If you are successful, you might be able to get the wheels of the door to pop back into place. If you aren’t comfortable doing that, call a technician who can help to get the door back on track.

A door that is out of its tracks is at risk of dropping and hitting the garage floor. This can result in major damage to the garage door. Straightening or replacement may be necessary depending on the extent of the damage.

Steps on How To Fix It

Here are some tips to help get the door back in its tracks if you were able to stop it before damage occurs.

  1. Disconnect the garage door from the garage door opener. Look for a red cord and handle that is hanging from garage door opener. It might be marked ‘Emergency Release.’ Grab the handle and pull the cord. This will disconnect the garage door opener to give you manual control of the door.
  2. Check the garage door tracking to find where the garage door derailed. Once you know where the trouble spot is, lift the door until the panel aligns with the tracking problem. Place a locking pliers under the door to prevent the door from dropping.
  3. The track might be open enough to guide the door back into place. If it’s not wide enough use pliers to open the track. When the rollers are back in the track close the track. Use a small piece of wood to act as a cushion next to the open track area. Gently tap the wood with a wooden mallet until the track closes and returns to its original position.
  4. Remove the locking pliers from the bottom of the door. Gently lower the door. Use your remote control to open the door, reengaging the manual release cord. Watch the door as it rides on the tracks to make sure the rollers are moving smoothly and not catching or dragging.
  5. Open and close the door a few more times, looking for any problem areas where the rollers are catching. If you find some of those areas straighten the track. Lubricate the tracking with a high-quality garage door lubricant.

Call Us For Help

If you need help with your garage door, your Neighborhood Garage Door Repair team is available to help. Give us a call and we’ll be right over to get your door back in working order. While we repair your door you can get on the road and enjoy your day.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers