Your Neighborhood Garage Door Repair team has put together a list of the most common things to check when your garage door won’t lower. You can check many of the items easily and get them resolved so you can get on with your day.
Garage Door Remote Isn’t Working
A dead battery in the garage door remote is the most frequent cause of a garage door not responding. Try lowering the garage door with the transmitter installed on the wall of your garage. If the door responds to that opener, replace the battery in your remote. Your door should respond with a new battery in place.
Blocked or Misaligned Photo Eye Sensors
Every garage door has photo eye sensors that are a part of your garage doors safety system. The sensors prevent the door from dropping on anyone or anything in its path. These sensors are installed on each of the garage door side rails, about a foot off the ground. The sensors ‘talk’ to each other to prevent the door from dropping on anyone or anything. Some times something has fallen into the path of the sensors. Other times a delivery person may have dropped a package off by the garage door. When the door opened the package fell into the path of the sensors. Once the path of the door is cleared your door should lower.
The photo eye sensors can also get blocked from debris, dirt, and dust. The sensors are close to the ground where leaves, debris, dust or even spider webs can cover the eye sensors. Take a clean, dry cloth to clean off the lens. Use a broom to gently sweep away anything around the sensors.
If there is nothing in the garage doors path, check to see if the sensors are misaligned. When aligned the sensors ‘talking’ to each other will have a green light. If the light is red or amber one of the sensors has gotten misaligned. Loosen the wing nut holding the sensors in place and gently move them until the lights are green again.