Neighborhood Garage Door Service

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Why Won’t My Garage Door Opener Work?

The Neighborhood Garage Door Repair team occasionally gets calls from frustrated people asking, ‘Why won’t my garage door opener work?’. Usually, the problems are easily solved, so we’d like to share with you ways to troubleshoot it when it happens to you.

OK, here we go, with some of the most common problems we see:

1. My Remote and Wall Switch for the Garage Door Won’t Work.

  • Check to see make sure the garage door opener is plugged in.
  • Check your circuit breaker or fuse box to see if you need to reset the breaker.
  • If other lights in your garage are working, it’s possible your garage door motor has stopped working and you’ll need a new one.

2. My Remote and My Keypad Won’t Work.

  • You might be too far away for the frequency transmission. Get closer to your door to see if that helps.
  • Try replacing the batteries.
  • Reprogram the remote or keypad in case it has dropped the programming.
  • Check to see if the antenna is hanging down from your garage door motor and isn’t damaged.

3. My Garage Door Reverses Before it Gets to the Ground.

  • Damaged or rusted rollers may be causing friction that makes the door opener think it has closed when it hasn’t. Use a good garage door lubricant to keep the rollers working smoothly. If that doesn’t work, you might need to replace the rollers.
  • The close-force setting needs to be changed. The close-force adjustment screw controls how hard the door will drop. The friction of the rollers makes the door opener think it has hit the ground before it has. Adjustment of the close-force adjustment screw may help.

4. My Garage Door Closes, Then Immediately Reopens

  • This is caused by the close-limit switch. Locate the close-limit switch on the garage door opener motor and adjust the screw just a little at a time until the door will close properly.

5. My Garage Door won’t Shut all the Way.

  • Make sure there is nothing under your garage door that is preventing your safety sensors from communicating with each other. It’s a part of the safety system to stop the door from closing anytime the sensors are blocked.
  • The safety sensors might have gotten misaligned. They are located at the bottom of the garage door and have red lights. The sensors need to be ‘talking’ to each other; if they aren’t your door will not close. Realign them and you’re door will work again.
  • The rollers on your garage door may have rust or other damage. Spray a good garage door lubricant on them to see if that helps. If the problem is a bent track it will need to be replaced.
  • The close limit switch isn’t working properly. The close limit switch is a part of the safety system and stops the door from closing on anything or anyone. If it is not set properly your door may not close, and it may not open. An adjustment screw on the garage door motor can get your door to work properly.

6. My Garage Door Won’t Open in the Winter

  • Try lubricating the rollers to see if that helps. If it doesn’t help the problem might be caused by the sensitivity opener, a screw on the motor unit. Check with your owners’ manual for directions on how to adjust this, as models can adjust differently. If you are unsure, call a professional for help.

Need more Help? Give us a Call!

If you have any problems or questions, give your Neighborhood Garage Door Repair team a call. Help is just a phone call away. We can be there shortly to help.

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers