Neighborhood Garage Door Service

"Over 1800 Happy Customer Reviews!"

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Affordable Garage Door Repair
in Your Neighborhood

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Sunday's Offer – $75 Off Any Garage Door Repair

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Will My Garage Door Work Without Sensors?

garage door sensors

The photo-eye sensor on your garage door can cause issues that may tempt you to try and disconnect them. We will discuss why that is not a great idea and what you can do if your sensor is damaged. The team at Neighborhood Garage Door is ready to help you when you run into issues with your garage door sensors. 

The Safety Sensor and How It Works

Like most of the components of your garage door system, you probably do not think about your photo eye sensors until they do not work. They are located near the floor on either side of your garage door and creates an infrared beam that when disrupted, keeps the door from closing. If your sensors are malfunctioning or damaged, your garage door will not close. 

If you are having issues with your sensors, there are a few easy fixes that might be the problem. Make sure that your sensors have not been knocked out of alignment. If they have, simply adjust them until they create the beam. Their location on the floor of the garage can also cause them to become dirty and simply wiping of the eye will correct that.    

Why Does My Garage Door Have A Safety Sensor?

The sun’s infrared light can also interfere with your safety sensor and you may find yourself thinking what is the point of the sensor if it is causing you so many issues. Garage doors are heavy- they can be 150 pounds- and if they close on you or your property it can cause damage, injury, or even death. Before 1993, garage doors were not required to have a safety sensor and many relied on a pressure system to keep the door from closing on objects. 

The drawback of the pressure system is that it used a clutch that could wear out and fail. So a law was passed requiring doors manufactured and sold after 1993 to have several safety features including the photo-eye system. If you are having an issue with the sun, that is also a quick fix. You can install a sun shield or use the DIY version of a placing a paper towel roll on your sensors. 

So… What If I Need To Bypass It?

If you have a damaged safety sensor or none of the easy fixes are working and you still need to close your garage door… what do you do? As long as your garage door system is in good working order, there is a safe solution. Disengage the safety release and operate your door manually. 

The spring counterbalance that your garage door opener uses will still be working to help you easily open and close your door until you can get your system fixed. 

Call Us For Photo Eye Repair

If you are having issues you with your safety sensors, the team at Neighborhood Garage Door Repair can help. Our technicians are trained and have the tools to work on all makes and models of garage doors so do not hesitate to call. We look forward to hearing from you. 

You Can Trust Us for the Job

positive reviews

They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!
~Donald B.

positive reviews

We just bought a home and this company was so understanding as I had to change the appointment time a few times. Then the tech came out and was so kind and helpful. I could not have asked for a better experience and will suggest them to anyone who needs work done on their garage door!
~Tammy K.

positive reviews

My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again.
~Joyce N

We Service All Makes and Models of Garage Doors and Openers